Welcome to Top Notch - Your Dedicated Outsourced Team
At Top Notch, we’re not just a Business Process Outsourcing (BPO) company, we’re your most trustable one-stop-service centre. Our award-winning team specializes in variety of business process outsourcing services, empowering business to thrive.
Unlocking Business Process
Our success secrets? It’s all about having the right talent in our team.
With our expertise in company business processes, we’re committed to forging long-term partnerships between our clients, ensuring quality and lasting success.
Also, we keep your business at highest confidentiality no matter which industry you are!
Our Specializations
Customer Service
We boost the confidence of your clients by making sure they can get immediate help if needed.
Customer Relationship Management (CRM)
Let us help you to building strong relationships and brand loyalty with your customers.
Digital Marketing
A new model for a new generation of marketers. We maximize your potential to deliver the right customer experiences at the right time with every interaction.
Finance Operations
Let us help you in taking care of accounts payable and receivable in maintaining healthy cash flow.
HR Services
Leave HR admin to us, so you can focus on growing your core business.
Recruitment
From Junior to C-suite, our trained talent acquisition team with extensive network and headhunting strategies secure the best talents for your success.
Tele-sales
We make sure our agents have an in-depth knowledge of your products and services to fully integrate a campaign with your sales cycle to produce highest possible return on your investment.
Our Reach
We support various industries, including Technology, Finance, Logistics, E-commerce, Healthcare, Engineering, Hospitality, Entertainment and more. Our specialties range from Software Development to Business Development.
Why Choose Top Notch?
We've built strong candidate networks, ensuring access to top local & overseas talents to support our clients
Proven track record of securing long-lasting talent for our client’s project.
Quality-driven; our focus is on delivering quality, efficient & effective services for your long-term success.
We tailor our services to meet your business needs.
Our Process
01
Authorization
Understanding your requirements & expectations towards the business process to be outsourced.
02
Collaborate
Assign of project manager to collaborate on training and knowledge transfer to ensure deep understanding of your products and services.
03
Establishment
Establish clear communication and channel to facilitate seamless information exchange, issue resolution, and performance feedback.
04
Follow-Up
Continuous support and feedback to foster a culture of continuous improvement.